Lokerse Feesten is a cashless festival. Food and drinks can be paid for using a cashless card. You receive this card together with your festival wristband, and it is also available at the top-up counters on the square. With this card, you can pay in euros at all bars and food stands on the square and in Club Studio Brussel.
Want to check how much credit is left on your card? Scan the QR code on your card to see the balance in your digital wallet.
Want to add money to your card? You can do this in several ways:
A €1.50 activation fee is charged for the very first top-up.
Lokerse Feesten is committed to sustainability. Beer is served in reusable cups; soft drinks in bottles. A €1 deposit is charged for both. When you return cups and bottles to the counters, the deposit is automatically added back to your card. You don’t need to do anything: the credit is automatically adjusted.
Please note: Taking cups or bottles outside the festival is not allowed. Make sure to return them at one of the many drink points first to reclaim your deposit.
If there is still money on your card after the festival, you can request a refund by filling out the refund form. Refunds are free of charge; no fee is applied. Refunds are only possible for cards that still have a minimum value of €1, or the equivalent of 1 reusable cup.
The card can only be used for this edition of the festival. Refunds can only be processed if the correct information is provided in the form. You can request a SEPA refund. Non-SEPA refunds are not possible.
The exact refund period is indicated on your cashless card. After this period, refund requests will no longer be accepted. Cashless payments are subject to the Cashless Payment Terms & Conditions.
Lokerse Feesten is a cashless festival. Paying is easy with your cashless card, which you will receive together with your festival band at the box office on the Sportlaan.
You can also obtain the card at the top-up ticket offices on the square. With this card, you can pay at all bars and food stands, both on the square and in Club Studio Brussel.
For more information on the cashless system, click here.
As a festival, we work with reusable cups. Like the majority of festivals, we work with a cashless system to easily collect and refund deposits for these cups. A separate card (instead of a bank card) has many advantages: your payment is faster (less waiting at the counters) and does not rely on internet connection.
Purchases of food and drinks are made via a cashless card, powered by ING. To do this, you must first load money onto your account, linked to your card. Loading money (a top-up) can be done in several ways:
For the very first cash top-up, we charge an activation fee of 1.5 euros. However, refunding any remaining value on your card is completely free.
Yes, this is possible within the indicated refund period, which you can find on your card, and it is completely free of charge.
After the refund period has ended, it is no longer possible to request a refund. Cashless payments are subject to the Cashless Payment Terms and Conditions.
There are several ways to do this:
This account is still valid. If you forgot your password you can easily retrieve it. The ticket you used last year has been removed from your account though, since the event has ended.
You will get a cashless card, powered by ING, at our checkouts or at the top-up checkouts. Have you already done a top-up in advance? Then you can very easily link that top-up with your card. Go to our top-up page or use our app.
If your cashless card is lost or stolen, and you have registered for your online cashless account, we can block the lost or stolen card, and transfer all of your unspent money onto a new NFC card for you. If you have not registered, then we are unable to either block the lost card or transfer the money that may have been on it.
