CASHLESS

Lokerse Feesten is a cashless festival. Drinks and food can be paid via a cashless card - powered by ING. You will receive this card together with your festival bracelet and it is also available at the top-up cash registers on the square. With this card you can pay at all bars and food stands on the square and in Club Studio Brussel.

You pay with euro. Recharging your card with euro can be done in many ways: at the top-up cash registers on the square, directly via your smartphone by scanning the QR code on your card or in the Lokerse Feesten mobile application.

PREPARE YOURSELF OPTIMALLY FOR LF25                                         BUY A TOP-UP NOW
 

You can top up your cashless account with drink credit before the festival (a pre top-up). 

TOP-UPS


Want to know how many euros are left in your card? Scan the QR code: you immediately see how much is in your digital wallet. Want to put euros on your card? There are several ways to do that

  1. Do a top-up via the website before the festival starts. No card yet? No problem! Create an account and do a pre top-up already. 
  2. Scan the QR code on your card & do a top-up. There you can easily - via an on-line payment - put money on your card. You can pay via your banking app or Payconiq.
  3. Register your card via our mobile app. Through our mobile app, you have a perfect view of your digital card at all times and can easily do a top-up.
  4. Go to our top-up checkouts. Our volunteers will be happy to help you. Payment here is via bank card. For the very first top-up, an activation fee of 1.5 euros is charged.

DEPOSIT

Lokerse Feesten is fully committed to sustainability. Beer is served in reusable cups; soft drinks in bottles. A deposit of 1 euro is charged for both. When you return cups and bottles to the counters, the deposit is automatically placed back on your card. You don't have to do anything: the settlement happens automatically.

Please note: if you take a cup or bottle outside, f.e. to move to Club Studio Brussel, your deposit will expire. You are not allowed to re-enter the square with empty cups or bottles.

REFUNDS


If after the festival there are euros left on your card, you can request a refund by filling out the refund form. This refund is free, no fee will be charged. However, we only refund cards that have at least 1 euro (the value of 1 reusable cup) left on them.

Ask here for your refund.

The card can only be used for this edition. We can only issue a refund if you enter the correct information in the form. You can request a SEPA refund. Non-Sepa refunds are not possible.

REFUND PERIOD

The refund period runs from 13 August to 10 September 2025. After this period it is no longer possible to request a refund. Cashless payments are subject to the Terms and Conditions of Cashless Payments.

FAQ

How do I pay at the festival?

Lokerse Feesten is a cashless festival. Paying is easy with your cashless card, which you will receive together with your festival band at the box office on the Sportlaan.
You can also obtain the card at the top-up ticket offices on the square. With this card, you can pay at all bars and food stands, both on the square and in Club Studio Brussel.

For more information on the cashless system, click here.

Why a cashless system?

As a festival, we work with reusable cups. Like the majority of festivals, we work with a cashless system to easily collect and refund deposits for these cups. A separate card (instead of a bank card) has many advantages: your payment is faster (less waiting at the counters) and does not rely on internet connection.

How can I do a top-up

Purchases of food and drinks are made via a cashless card, powered by ING. To do this, you must first load money onto your account, linked to your card. Loading money (a top-up) can be done in several ways:

  • Through the website. You can do this now. 
  • At the top-up tills. This can be done with any bank card. 
  • Via the QR code on yes card. Very simple: scan the QR code with your smartphone camera and follow the instructions. 
  • Via our mobile app.

Are there any costs associated with this system?

For the very first cash top-up, we charge an activation fee of 1.5 euros. However, refunding any remaining value on your card is completely free. 

Can I have the money on my card refunded?

Yes, you can and it is also free. From Wednesday, August 14 through September 14, you can request a refund via this link. After a few days the money will be back in your account.

Where can I check my balance?

There are several ways to do this:

  • Go to the top-up tills or at the counters. You scan your card and our staff will be happy to give you your balance. 
  • You can also create an account and link your card with your account. Then you can check your balance at any time: either through our website or through our mobile application

I already had an account last year, is it still valid?

This account is still valid. If you forgot your password you can easily retrieve it. The ticket you used last year has been removed from your account though, since the event has ended. 

I have already done a top-up in advance, how do I link my account to my card?

You will get a cashless card, powered by ING, at our checkouts or at the top-up checkouts. Have you already done a top-up in advance? Then you can very easily link that top-up with your card. Go to our top-up page or use our app.

What if my cashless card is lost or stolen?

If your cashless card is lost or stolen, and you have registered for your online cashless account, we can block the lost or stolen card, and transfer all of your unspent money onto a new NFC card for you. If you have not registered, then we are unable to either block the lost card or transfer the money that may have been on it.