CASHLESS

Lokerse Feesten is a cashless festival. Food and drinks can be paid for using a cashless card. You receive this card together with your festival wristband, and it is also available at the top-up counters on the square. With this card, you can pay in euros at all bars and food stands on the square and in Club Studio Brussel.

TOP-UPS


Want to check how much credit is left on your card? Scan the QR code on your card to see the balance in your digital wallet.

Want to add money to your card? You can do this in several ways:

  1. Have you bought a voucher for food and drink credits in advance? If so, you can easily link it to your card. There are a few ways to do this:
    1. Visit the ticket office on site with your cashless card and voucher; our staff will be happy to help you
    2. Scan the QR code on your cashless card using your phone’s camera app, tap ‘Scan voucher’ and then scan the QR code on your purchased voucher
    3. Click on the link in your ticket and then scan the QR code on your cashless card to top up your balance.
  2. Scan the QR code on your cashless card using the Bancontact Pay app and top up with the desired amount.
  3. If you don’t have the Bancontact Pay app but would like to top up online, scan the QR code on your cashless card using your phone’s camera app. You can then top up online using your preferred payment method. From this page, you can also proceed to your digital wallet. To do this, enter the PIN code found on the back of your cashless card. In your digital wallet, you can view your transaction history and request a refund of your remaining balance after the festival.
  4. You can also top up your cashless card at a payment point using Bancontact Pay, a bank card or cash. 

A €1.50 activation fee is charged for the very first top-up.

DEPOSIT

Lokerse Feesten is committed to sustainability. Beer is served in reusable cups; soft drinks in bottles. A €1 deposit is charged for both. When you return cups and bottles to the counters, the deposit is automatically added back to your card. You don’t need to do anything: the credit is automatically adjusted.

Please note: Taking cups or bottles outside the festival is not allowed. Make sure to return them at one of the many drink points first to reclaim your deposit.

REFUNDS


If there is still money left on your cashless card after the festival has ended, you can request a refund. Scan the QR code on your cashless card using your camera app, go to your digital wallet and enter your 6-digit PIN (on the back of the cashless card). Click on ‘refund’ and enter your name and IBAN number. The refund is completely free of charge; no fees will be charged. You can request a refund from 8.00 am on 12 August until 11.55 pm on 11 September 2026.

REFUND PERIOD

You can claim a refund up to and including 11 September 2026. After this date, it will no longer be possible to apply for a refund. 

Cashless payments are subject to the Cashless Payment Terms & Conditions.

FAQ

How do I pay at the festival?

Lokerse Feesten is a cashless festival. Paying is easy with your cashless card, which you will receive together with your festival band at the box office on the Sportlaan.
You can also obtain the card at the top-up ticket offices on the square. With this card, you can pay at all bars and food stands, both on the square and in Club Studio Brussel.

For more information on the cashless system, click here.

Why a cashless system?

As a festival, we work with reusable cups. Like the majority of festivals, we work with a cashless system to easily collect and refund deposits for these cups. A separate card (instead of a bank card) has many advantages: your payment is faster (less waiting at the counters) and does not rely on internet connection.

How can I do a top-up

Food and drinks are purchased via a cashless card. To do this, you must first top up your account linked to your card. You can easily top up your card by scanning the QR code on it.

Are there any costs associated with this system?

For the very first cash top-up, we charge an activation fee of 1.5 euros. However, refunding any remaining value on your card is completely free. 

Can I have the money on my card refunded?

If there is still money on your cashless card after the festival, you can request a refund. Scan the QR code on your cashless card with your camera app, proceed to your digital wallet, and enter your 6-digit PIN code (on the back of the cashless card). Click through to refund and leave your name and IBAN number. The refund is completely free; no fees will be charged. You can request a refund from August 12 at 8:00 AM until September 11, 2026, at 11:55 PM.

Where can I check my balance?

There are several ways to do this:

  • Go to the top-up tills or at the counters. You scan your card and our staff will be happy to give you your balance. 
  • Scan the QR code on your card using your camera app and, once you’ve entered the 6-digit PIN (on the back of the card), you’ll be able to view your balance.

I already had an account last year, is it still valid?

No, your cashless card and your account from last year are no longer valid.

Last year’s card is no longer valid and has been removed from your account, as the event has ended. You will receive a new card when you collect your wristband at the ticket office. 

What if my cashless card is lost or stolen?

If your cashless card has been lost or stolen and you have already registered it (using the QR code and PIN on the card), we can transfer your balance to a new card. If you have not done so, we will be unable to block the card or recover the funds.